Shipping policy

Shipping Policy – VIZER

At VIZER, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your order will be processed and delivered.


1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • During high-demand periods, processing may take slightly longer.


2. Shipping Time

Estimated delivery times depend on your location:

  • India: 7-15 days
  • International: 7–15  days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or customs clearance.


3. Shipping Charges

  • Shipping charges apply to all orders within India and are calculated at checkout. Free shipping is available on international orders.”
  • free international shipping except in India 


4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can track your order in real-time using this link.


5. Incorrect Address / Failed Delivery

Please ensure that your shipping address is accurate.

  • VIZER is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
  • If an order is returned to us, additional shipping charges may apply for re-delivery.


6. Delayed or Lost Packages

While we work with reliable courier partners, delays can occasionally occur.

  • If your order is delayed beyond the estimated time, please contact us.
  • In case of lost packages, we will investigate and provide a resolution (replacement or refund).


7. Damaged Packages

If your order arrives damaged:

  • Please record an unboxing video
  • Contact us within 24 hours of delivery with proof

We will arrange a replacement if verified.


8. International Orders (If Applicable)

International orders may be subject to:

  • Customs duties
  • Import taxes

These charges are the responsibility of the customer.


9. Contact Us

For any shipping-related questions or concerns, reach out to us:

📧 Email: vizer.in07@gmail.com
🌐 Website: www.vizeronline.co.in


Important Note

We sincerely apologize for any past inconvenience.
We have recently improved our shipping and checkout experience to ensure faster and smoother deliveries for all customers